Projects

Mobile Check Deposit User Research

Skills
User Research Clustering Consumer Insights Data Analytics & Insights Customer Surveys
Company
Mitek Systems

Mitek Systems hired my team of MBA consultants to uncover insights for why adoption and usage of their Mobile Check Deposit product was lower than expected.

I helped to develop the research methodology involving user surveys, user interviews, data analysis, and three phases of check deposits to track user behavior and sentiment.

Presented findings to Mitek’s Product Management leadership team.