Skills
Operational Leadership Process Improvement Salesforce Business Architecture Business Operations (BizOps) Change Management Program Management Communication Cross-functional Leadership LeadershipCompany
VMware• Launched and operationalized sales strategies for VMware’s ~2B recurring revenues Focus areas – Partner Led Business, Customer Retention & Operational Efficiency Key metrics - 8-10% lift in overall Renewal Rates, with a 20% uptick in low $ deals
• Managed revenue generating Partner Program $30M+ additional revenue quarterly by leveraging Renewals Sales engagement to Cross-sell/Up-sell license products
• Led a team of Process architects & Operations analysts to drive business transformation In-sourcing Sales Operations & Renewals Platform - business services aligned to Partner Ease of Doing Business and Customer Success initiatives