Skills
Program Management User Research Data Analysis Community Outreach User Story MappingCompany
City InnovateA methodology to explore solutions to problems of public organizations like cities. The largest project produced the playbook how cities can mix the new private (e.g. bikesharing, UBER/Lyft, car-pooling etc) with traditional transit options. The result was used by cities representing over 20 million people. We defined personas and use cases, developed solutions together with private-sector companies, examined the impact by using acutal data and confirmed the desirability of the solutions by engaging and surveying the local community in the lead city. As a result we were able to document recommendations for the future of mobility and integration of the different systems.