Marketing Operations Manager

He/she/they will report to the Associate Director, Marketing Operations. Responsibilities include:

• Manage monthly finance and accounting milestones for department and communicate deliverables and shifting timelines to business partners
• Lead streamlining of existing financial reports and dashboards for Marketing Operations department and support creating forecasts for agency and campaign expenses
• Co-lead building budget templates and presentations for senior leadership in partnership with Associate Director, Marketing Operations
• Synthesize and provide actionable cost, resource capacity, and budgetary trend information for senior leadership
• Orchestrate RFP processes for new creative and production agency vendors in partnership with Associate Director, Marketing Operations
• Manage, govern, and continuously optimize our resource utilization trackers that include sensitive information ranging from financial data to team resource assignments
• Design reports leveraging our resource utilization trackers for senior leadership to guide capacity planning conversations in partnership with Program Management
• Work with team leads in weekly debrief meetings to assign leads for every project within Marketing and support teams with troubleshooting resourcing issues
• Assess and plan the implementation of a more rigorous and informed resource planning system to help the organization with resource utilization and proper resource gap analysis and projections
• Interface with key cross-functional partners across Program Management, Creative, Tools, Campaigns & Content, Production, Content Production, and Finance
• Manage, coach, lead, and train Associate, Marketing Operations
• Provide overall departmental support and process governance for Marketing Operations
• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative